callumg.com
Technology Solutions Specialist

Callum Gourlay

I help small businesses integrate technology that actually makes work easier — from VoIP and Microsoft 365 to solid networks, responsive support and simple eCommerce.

Work with meSee experienceVisit ScotSMARTGreater Glasgow Area

Focus Areas

VoIPMicrosoft 365SMB NetworksSecurity BaselinesSupportWeb & eCommerce
VoIP Systems
Managed Networks
Microsoft 365 Setup
Cyber Hygiene

Experience

Director

ScotSMART Limited • Glasgow, UK

Dec 2020 – Present
  • Founder of a technology solutions provider helping UK SMEs integrate tech effectively.
  • Solutions across VoIP, Microsoft 365, managed networks, computer repair, and infrastructure design.
  • Leverage Linux, problem‑solving, and project management to deliver reliable outcomes.

Technology Integration Manager

Glencrest Ltd. • Glasgow, UK

Mar 2020 – Present (Contract)
  • Lead cross‑business technology integrations to streamline operations and raise quality.
  • Own eCommerce ops, digital marketing and design to drive growth.
  • Evaluate and implement modern tooling across hardware, software and networks.

IT Infrastructure Intern

Allied Vehicles Group • Glasgow, UK (On‑site)

May 2024 – Aug 2024
  • 1st/2nd line support across production with rapid incident resolution.
  • Audited and recommended upgrades for CCTV systems; integrated oil dispensing system.
  • Hands‑on with Mimecast, VMware, Arctic Wolf, NinjaOne; Windows Server, O365, networking & VoIP.

How I help small businesses

VoIP Systems

Design, deploy and support business phone systems.

Managed Networks

Ubiquiti/SMB networking, Wi‑Fi and secure access.

Microsoft 365 Setup

Tenant hardening, email, device and identity.

Cyber Hygiene

Backups, MFA, patching and baseline hardening.

Technical Support

Responsive helpdesk for small teams (1–15 staff).

Web & eCommerce

Brochure sites and light‑weight stores for SMEs.

Skills

PythonJavaC#SQLLinuxWindows ServerOffice 365VoIPNetworkingVMwareArctic WolfMimecastNinjaOneProject ManagementSystems AnalysisTroubleshootingDigital MarketingeCommerce

Education

Glasgow Caledonian University

BSc (Hons) Computing • Sep 2022 – Sep 2026

Software dev, DBs, networking, cybersecurity, AI; Python, Java, C#, Linux, SQL; SE methods & PM.

Awards

Joint Top Student – Computing (3rd Year)
Glasgow Caledonian University • 2025

Industry prize; invited to SSE Annual Celebration on 20 Jan 2026.

Volunteering

Website Developer & Administrator
Glasgow Vintage Vehicle Trust • May 2024 – Present

Building the new GVVT website.

Let’s integrate technology that grows your business

Looking for a dependable partner for VoIP, Microsoft 365, networking, or day‑to‑day support? I work with organisations of 1–15 people to keep things secure, simple and scalable.

Email me Connect on LinkedIn
Prefer a chat first? ScotSMART • 0141 478 0794 • Weekdays 09:00–17:00